Technology advances are coming rapidly and it seems that when people finally learn how to use the device they currently have it is time to learn to use the new device. For many people who have grown up in the technology age, learning a new device can be easy but for those who are not as experienced as others they turn to tech support websites to get assistance and to learn how to use their devices. creating a tech suppport website that offers training and support for different devices is a great way to make money from home.
The same technology advances that are put into devices are the same technology advances that can help you make money with your tech support website. One increasingly popular way to offer tech support is by using remote assistance. Remote assistance allows you to connect to a person’s computer or some common handheld devices and manipulate it just as if it was sitting in front of you. Remote assistance makes it easy for you to give tech support by allowing you to do the job for him or her rather than try to talk him or her through the process which can lead to critical mistakes being made.
While remote assistance is a great tool, there are still some people out there that are scared of technology and do not feel comfortable using remote assistance. You can still help them through your website. One way to help this type of client is through live chat. Clients can connect to you via your website in a live chat window and explain their problems and you communicate back to them how to resolve it. This is limiting and not always the best option but it can still allow you to serve your client the best way possible with a method they are comfortable with.
Another way to help the person who may be scared of technology is to have a support or training tutorials that they can access through your website. Websites offer a unique opportunity to offer the tutorials through either step-by-step guides with illustrations or a video walkthrough for some of the most common devices or problems. Both give the client the opportunity to move along at his or her own pace without the use of too much technology to scare them off.
Websites can help produce income by offering products or services and with the rise in technology advances a tech support website can be a way to increase your own income without leaving home. The website will have to be designed in a way that is user-friendly and allow people of all technology skill levels to navigate the website and find the help they need. Whether doing remote assistance, live chat assistance, video walkthroughs, or walkthrough guides, a website can help you keep things organized and allow a client to choose the support offering that he or she feels most comfortable.